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Frequently Asked Questions Audio Sources (10) Can I connect more than one source to a ZIM-4 input module? Can I control my sources with the ZON system? Can I listen to the same source in multiple zones? Can I play the MP3 files on my computer through the ZON system? Can my media server integrate with the ZON system? Do you support voltage triggers so that I can turn on a source upon selection? How many sources can I connect to a ZON system? I have an FM tuner as a source. Can I listen to different radio stations in different zones? What is the "Local Input" on the ZON router used for? What kinds of sources can I use? Factory Service and Warranty (2) How do you get warranty service? What type of warranty comes with the ZON hardware? General Questions (6) Are your products UL and CE approved? Do you support video distribution? How many listening zones and sources can I get with a ZON system? I see that your system uses CAT-5. Is this just another "A-Bus" product? What types of cables do you recommend for connecting components? Where does the amplifier/controller get it's operating power? Loudspeakers (6) Can you connect more than one pair of loudspeakers to a ZAC-60? Can you use a 25 or 70 volt loudspeaker system with ZON? Can you use a sub-bass with ZON? I need balance control. Do you provide it? What type of speaker wire do you recommend? What types of loudspeakers do you recommend? Paging (6) Can external, third party paging hardware be integrated with the ZON system? Can I page to a specific zone? Can the ZON system be used for whole house paging? I noticed the mini remote has a paging button. Can I send a page if I am not standing at the ZAC-60? If a ZAC-60 is off, can it still receive a page? Is there a default paging volume? Room Monitoring (4) Can I receive a page in a zone that is being actively monitored? Can I set up a specific zone to be monitored by another zone in the house? I've set up a monitoring premission for a zone, but don't see it on the ZAC-60. What's wrong? When I monitor a zone, the music stops playing in there. What's going on? Set Up and Installation (6) Can I install the system by my self? How can I get your installation manual? I already have speaker wire homerun throughout my home. Can I use this with ZON? I want to pre-wire for the ZON system before the walls go up. Do you have rough in kits? My ZIM-4 connections were all home run to a central location. How do I connect them to the ZON router? What is the maximum wire run length between ZON components? Software and Firmware (4) Can I configure or customize my ZON system? How do I determine what level of firmware I have? I don't have a serial port on my computer. How do I connect to the ZON router? When can I update firmware for my hardware? Sub Zones (2) I want to create a sub zone off a main listening zone. Is this possible? What is the "Expansion" jack on the ZAC-60 used for? ZAC-60 (8) Can you change a ZAC-60 faceplate? Can you tell me how to do it? Can I mount a ZAC-60 outdoors? Can you connect a ZAC-60 to an outboard amplifier? Can you control sources from the ZAC-60? Can you really deliver 60 watts to the loudspeakers? Can you receive information about song title, artist, album, etc. on the ZAC-60 display? Can you remotely control a ZAC-60? Will a ZAC-60 fit a double-gang box? ZIR-232 Embedded Codes and Learned Keys (6) Can I learn keys for a device that is not in the library? Does the ZIR-232 have a library of known IR setup codes? I cannot learn any IR keys. What is the remedy for this? The module learned several learned keys, but can't seem to learn any more. What's happening? The setup code provided for my device does not work. What can I do? Where are the learned keys that I have saved to the module? ZIR-232 General Operation (5) Can two identical source devices be discretely controlled? Do I need more than one ZIR-232 if I have more than one ZON router? Is there a summed IR output? What kind of IR bugs, or flashers do I need? Will the ZIR-232 support carrier frequencies that are higher than 38 kHz? ZIR-232 Programming and Setup (11) Can I use RS-232 commands to control my devices? Can one create macros/scripts for more complex commands? Can the ZIR-232 be used to control devices not connected to the ZON system? How can I tell that the ZON system is sending IR to the device? How many commands can I have for a particular device? How many commands can I set up for my system? I have a script that uses several IR keys, and it's not working. Any suggestions? I saved my ZIR-232 settings to a file and to the module, but don't see commands on the ZACs. What's wrong? Is there a limit to the number of IR keys that I can learn? Is there a limit to the number of scripts that I can create in the system? Where is theZIR-232 programming software? ZR-98 Router (4) I have eight ZIM-4 input modules, but only see four input jacks on the router. Where do the other four go? I have more than one ZON router. How do these link together? I see the green status LED above the ZAC-60 connection jacks blink on and off occassionally. Is this normal? What are my mounting options for the ZON router?

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